faq

Ordering & Shipping
Is your website secure?

Credit card transactions will be acquired for Eco-Earth via Virtual Card Services who use the strictest forms of encryption and security and we will not store your credit card details on our site.

 

 
What forms of payment do you accept?

Payment may be made via:

  1. Visa, MasterCard and American Express credit cards

  2. Bank transfer

  3. Cash deposit into the Eco-Earth bank account, the details of which will be provided during the checkout process.

 

 

How are shipping charges calculated?

Shipping charges are calculated in real time with our courier service to ensure the cheapest possible option. You will also be given a choice of services at different rates and delivery times.

 

 
What is your dispatch turn around time ?

Lead time is dependent on stock availability. Should we have stockavailable, orders will be dispatched the same day provided payment isvalidated/received before 14h00 hours. 

 

Every effort is made to effect shipment of your order timeously howeverunforeseen circumstances may cause delays. Should we be faced with such anoccurrence Eco-Earth will contact you via email and provide arevised shipping schedule.

 

 
Expected delivery time ?

On local orders delivery is overnight provided payment is validated/received before 14h00 hours.

To major centres delivery is overnight provided the parcel is less than 10kg and payment is validated/received before 14h00 hours. Larger parcels will be sent via economy road freight, which is 3 -5 business days unless the client specifically requests faster delivery at their expense.

 

To outlaying areas a greater waiting period can be expected as well as higher cost.

 

Products
Is your DE Food Grade?

Food Grade DE is a simple classification; It must be of fresh water origin and untreated. This ensures it consists of amorphous Silica as apposed to crystalline silica.

 

Our DE is from a fresh water deposit, sun-dried and untreated. The MCC as well as the department of agriculture have approved our DE. Within the Food Grade label Eco-Earth has purified its DE to varying degrees for different application from soil ammendment to human consumption.

 

Fresh water Diatomaceous Earth is considered safe and listed on the GRAS (Generally Recognized as Safe) list of the Food and Drug Administration (FDA) in the United States of America as well as the Directorate of Food Control for South Africa. Silicon Dioxide occurs naturally in the body.

 

Industrial grade DE is either salt water DE or fresh water DE that has been heat treated or chemically treated which makes it crystalline Silica and carcinogenic.

 

 

Can your DE be cosumed by humans?

Fresh water Diatomaceous Earth is considered safe and listed on the GRAS (Generally Recognized as Safe) list of the Food and Drug Administration (FDA) in the United States of America as well as the Directorate of Food Control for South Africa. Silicon Dioxide occurs naturally in the body.

 

 
What is the Herxheimer Reaction

Consuming DE can often be followed by the Herxheimer Reaction:

A reaction to endotoxin-like products released by the death of harmful microorganismswithin the body during detox treatment. In this case the dosage can be reduced and increased water consumption would assist. 

 

 

Can I expect any side effects or symptoms ?

Diatomaceous Earth is generally well tolerated and is not a laxative. Should you experience constipation, the dosage can be decreased.

 

Consuming DE can often be followed by the Herxheimer Reaction:

a reaction to endotoxin-like products released by the death of harmful microorganismswithin the body during detox treatment. In this case the dosage can be reduced and increased water consumption would assist. 

 

Safety during pregnancy and lactation has not been established.

 

Safety and efficacy for patients with implants or pacemakers has not been established. Do not exceed recommended dosages, unless on the advice of a healthcare provider. Do not use the product if you are allergic to any of the ingredients.

 

Be vigilant of any digestive blockages that might be aggravated by consuming diatomaceous earth

 

If you are on any medication or suffering from any medical condition, it is advisable to seek medical advice before starting any new medicine, supplement or remedy.

 

 
What is the colour of your DE?

Eco-Earth DE is characterized by its beige to pinkish colour which is evident of its purity and high bio-available Silica content. 

Colour variation can occur as it is a natural product from the earth, millions of years old and depending on the influences during formation it can range from grey to white to beige to brown.

Most Food grade DE on the internet is white as it comes from the Nevada desert where is has been bleached by the sun.

 

 
Is your product registered?

Our DE is from a fresh water deposit, sun-dried and untreated. The MCC as well as the department of agriculture have approved our DE. 

Fresh water Diatomaceous Earth is considered safe and listed on the GRAS (Generally Recognized as Safe) list of the Food and Drug Administration (FDA) in the United States of America as well as the Directorate of Food Control for South Africa. Silicon Dioxide occurs naturally in the body.

 

 
What is the difference between the product and their grades?

Our DE is all Food Grade DE but we refine the raw material to varying degrees for various applications.

Our least refined is the fertilizer grade then Feed Grade then Pet Grade and Finally our Premium Grade for human consumption.

 

Eco-health and Eco-Home are Premium Grade

Eco-Pet is Pet Grade

Eco-Feed is Feed Grade

Eco-Fert is Fertilizer Grade

 

 
Which one should I use as a pesticide in the garden?

Our Eco-Feed 20kg Bags is the most economical product for garden use and high application rate purposes for insect control.

Eco-Home can be used for hobbyist gardens and homes and pets.

 

 
Is it dangerous to inhale?

DE is not toxic in any way but no dust, be it farm dust or nutritional powder, is good to inhale. DE is just the same; avoid excess inhalation of the powder.

 

 

What dosages do I use?

Dosages and application rates are supplied on the package inserts. Please call our customer service for further advice.

 

 

How much do I apply?

Dosages and application rates are supplied on the package inserts. Please call our customer service for further advice.